Terms of Use V5

Version Version 5Effective 13 July 2026

Applies to: Everyone who uses the EXsessions platform — both clients who book sessions and providers who deliver them The EXsessions platform is operated by Wyuna Ventures Pty Ltd (ABN 55 133 591 250), trading as EXsessions, of Suite 607, Level 6, 80 William Street, Woolloomooloo NSW 2011, Australia ("EXsessions", "we", "us", "our"). These Terms of Use govern your access to and use of the EXsessions platform, including our website, booking tools, messaging features, session tools, provider profiles, and related services. By using EXsessions, creating an account, booking a session, offering services through the platform, or otherwise accessing the platform, you agree to these Terms. If you do not agree, you must not use EXsessions.

1. About EXsessions

EXsessions is a platform that allows users to discover, book and attend one-to-one sessions with independent providers.

EXsessions operates the platform, manages the booking flow, provides platform communications and related tools, and processes payments for bookings made through the platform.

Providers on EXsessions are independent providers. They are not employees, agents, partners or representatives of EXsessions.

2. Other terms and policies

These Terms apply to all users of EXsessions.

If you are a provider, the Provider Agreement also applies to you.

If you make a booking, the Booking Acknowledgement and any terms shown at checkout also apply to that booking.

Our collection and handling of personal information is described in our Privacy Policy. Our use of cookies and similar technologies is described in our Cookie Policy.

If there is any inconsistency, the Booking Acknowledgement applies to the relevant booking, the Provider Agreement applies to provider-specific matters, and the Privacy Policy applies to privacy matters.

3. Eligibility

You may only use EXsessions if you are legally capable of entering into a binding agreement.

You must not use EXsessions for any unlawful purpose, in breach of any applicable law, or if your account has been suspended or terminated.

We may restrict or refuse access to the platform, features, services, locations or payment methods where reasonably necessary for legal, operational, security or compliance reasons.

4. Accounts

You may need to create an account to use certain features of EXsessions.

You must provide accurate, current and complete information and keep your account details up to date.

You are responsible for maintaining the confidentiality of your account details and for all activity that occurs under your account.

You must notify us promptly if you suspect unauthorised use of your account.

5. Providers and sessions

Providers are solely responsible for the services they offer, the content of their profiles, the conduct of their sessions, and compliance with any laws, licences, registrations or professional requirements that apply to them.

EXsessions does not endorse or guarantee any provider, session, service, advice or outcome.

You are responsible for deciding whether a provider or session is suitable for you.

6. Bookings and payments

A booking is formed when the booking process is completed and payment is successfully processed, unless stated otherwise.

For bookings made through EXsessions, EXsessions is the merchant of record.

All prices on EXsessions are displayed and charged in Australian dollars (AUD).

If you are outside Australia, your bank, card issuer or payment provider may apply currency conversion fees, foreign transaction fees or similar charges. EXsessions is not responsible for those charges.

We may use third-party payment processors and payment methods. Your use of those services may also be subject to the terms of the relevant provider.

We may refuse, delay, cancel or reverse a transaction where reasonably necessary for fraud prevention, payment failure, legal compliance, chargeback risk, error correction or platform integrity.

7. Pricing, fees and taxes

The price shown at checkout is the amount payable for that booking, in AUD.

A platform and processing fee may apply and will be disclosed to you before you confirm payment.

Prices may include GST where applicable.

EXsessions may issue receipts or tax invoices where required.

Providers are responsible for their own tax affairs in relation to amounts paid to them through or in connection with EXsessions.

8. Cancellations, rescheduling and refunds

Cancellations, rescheduling, credits, refunds and no-show outcomes are governed by the Booking Acknowledgement, the booking terms shown at checkout, any applicable provider settings, and any policy applied by EXsessions to the relevant booking.

We may determine refund, credit and rescheduling outcomes acting reasonably and having regard to the booking terms, attendance records, session circumstances, payment risk and fairness.

If a provider cancels or fails to attend, we may offer the client a refund, credit, rescheduled session or another reasonable remedy.

If a client cancels, arrives late or fails to attend, the outcome will depend on the booking terms and the circumstances.

9. Platform communications and off-platform dealings

EXsessions is designed to keep booking-related communication and transaction activity on-platform.

You must not use EXsessions to bypass the platform's booking, payment or communication systems where this is prohibited by platform rules.

You must not misuse contact details or information obtained through the platform.

10. Acceptable use

You must use EXsessions lawfully, respectfully and in good faith.

You must not harass, abuse, threaten or exploit another user.

You must not impersonate another person or misrepresent your identity, experience, qualifications or authority.

You must not upload, share or use unlawful, misleading, infringing or harmful content.

You must not scrape, copy, harvest or systematically extract platform content or user data without permission.

You must not interfere with platform security, performance or functionality.

You must not use the platform for spam, fraud or any improper purpose.

11. Recordings, transcripts and AI-generated notes

A session may only be recorded, transcribed or processed into notes, summaries or other AI-generated outputs if that functionality is enabled by EXsessions for the relevant session and any required disclosures and consents have been obtained.

You must not make your own unauthorised recording of a session or use external tools to capture a session unless all required consents have been obtained and the recording is otherwise lawful.

Any recording, transcript, summary or AI-generated note made available through EXsessions may only be used for its intended purpose and must not be copied, downloaded, shared, published or used outside the permitted scope.

EXsessions does not guarantee that any recording, transcript or AI-generated output will be available, accurate or error-free.

12. Confidentiality

You must not disclose, share or misuse private session content, messages, materials, recordings, transcripts or other non-public information obtained through EXsessions except with the consent of the relevant person, as required by law, or as otherwise permitted by applicable platform terms or settings.

This clause does not replace any separate confidentiality or NDA arrangement that may apply to a particular session.

13. Intellectual property

EXsessions and its platform content, branding, software, design and other material owned or licensed by us are protected by law.

You retain ownership of content you upload or submit to the platform, but you grant EXsessions a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, display, communicate, process and use that content as reasonably necessary to operate the platform, facilitate bookings and sessions, provide support, enforce our terms and policies, comply with legal obligations, and provide authorised platform features.

You must only upload or share content that you have the right to use.

14. Your content and responsibility

You are responsible for any content, information, materials, communications or other material you upload, submit, post, share, transmit or make available through EXsessions.

You warrant that you own or have all rights, licences, consents and permissions necessary to use and share that content, and that it does not infringe the intellectual property, privacy, confidentiality or other rights of any person.

You warrant that your content is not unlawful, misleading, deceptive, defamatory, harmful, offensive or otherwise in breach of these Terms or any applicable law.

EXsessions does not control, monitor or endorse content shared by users and is not responsible for it. EXsessions may, but is not obliged to, review, moderate, remove, restrict or disable access to any content that it considers may breach these Terms, be unlawful, or create risk to EXsessions, its users or any other person.

You remain solely responsible for your content and for any consequence of uploading, sharing or transmitting it, including any claim arising from it.

15. Privacy

We collect, use, store and disclose personal information in accordance with our Privacy Policy.

By using EXsessions, you acknowledge that we and our service providers may process account information, booking information, payment information, communications, session metadata and related platform data for the purpose of operating the platform, administering bookings, supporting users, managing risk and complying with legal obligations.

Account deletion requests may not result in immediate deletion where EXsessions is required to retain information for taxation, dispute resolution, fraud prevention or legal compliance.

We may de-identify or aggregate information for analytics, reporting, product improvement and platform optimisation.

EXsessions does not use recordings, transcripts or AI-generated outputs to train public AI models unless we separately notify users and obtain any consent required by applicable law.

Where recordings, transcripts or AI-generated outputs are available to users, users remain responsible for reviewing those materials before relying on them. AI-generated content may contain errors, omissions or inaccuracies.

16. No guaranteed outcomes

EXsessions does not guarantee any result, outcome or benefit from using the platform or attending a session.

Any decision you make based on information obtained through EXsessions is your responsibility.

Sessions may involve discussion of business, career, finance, property, health-adjacent or other topics, but no session should be treated as a substitute for regulated or locally qualified professional advice where such advice is required.

17. Consumer rights

Nothing in these Terms excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law or any other law that cannot lawfully be excluded, restricted or modified.

18. Force Majeure

EXsessions is not responsible for any delay, interruption, failure or inability to operate the platform or perform any obligation under these Terms to the extent caused by circumstances beyond its reasonable control, including failures or interruptions affecting internet services, telecommunications, cloud hosting, payment processors, video conferencing services or other third-party technology providers; cyber incidents; power outages; natural disasters; fire, flood or severe weather; epidemic or pandemic; industrial action; war, civil disturbance or terrorism; government action; changes in law; or any other event beyond EXsessions' reasonable control.

Where such an event affects a booking, payment, session or other platform activity, EXsessions may take such reasonable steps as it considers appropriate, including delaying, rescheduling or cancelling the affected booking or service, issuing a refund or platform credit where appropriate, adjusting payment timing, or taking any other reasonable action necessary to manage the event.

Nothing in this clause excludes, restricts or modifies any right or remedy that cannot lawfully be excluded, restricted or modified.

19. Disclaimers

To the fullest extent permitted by law, EXsessions is provided on an "as is" and "as available" basis.

We do not warrant that the platform will be uninterrupted, secure or error-free, that any provider or session will meet your expectations, that any booking will proceed exactly as scheduled, or that any session content, recording, transcript, summary or AI-generated output will be accurate, complete or available.

20. Release

To the fullest extent permitted by law, you release EXsessions and its officers, employees, contractors and related entities from any claim, loss, damage, liability, cost or expense arising from or in connection with the acts, omissions, conduct, statements, content, services or decisions of any provider or other user of the platform, including the substance, quality, legality, suitability or outcome of any session, except to the extent that the relevant claim arises from EXsessions' own fraud, wilful misconduct, negligence or breach of law.

Nothing in this clause excludes, restricts or modifies any right or remedy that cannot lawfully be excluded, restricted or modified.

21. Limitation of liability

To the fullest extent permitted by law, EXsessions is not liable for any indirect, incidental, special or consequential loss, or any loss of profits, revenue, business, goodwill, data, opportunity or anticipated savings arising out of or in connection with the platform, any booking, any session or these Terms.

To the fullest extent permitted by law, EXsessions' total aggregate liability arising out of or in connection with these Terms or the platform is limited to the greater of the total amount paid by you to EXsessions in the 12 months before the event giving rise to the claim and AUD $100.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

22. Indemnity

To the fullest extent permitted by law, you indemnify EXsessions and its officers, employees, contractors and related entities against any claim, loss, damage, liability, cost or expense (including reasonable legal costs) arising from or in connection with:

a. your content;

b. your use of the platform;

c. your breach of these Terms or any applicable law; or

d. your infringement of the rights of any person,

except to the extent caused by EXsessions' own fraud, wilful misconduct or breach of law. Nothing in this clause requires you to indemnify EXsessions to the extent that doing so would not be permitted under the Australian Consumer Law or any other law that cannot lawfully be excluded.

23. Suspension and termination

We may suspend, restrict or terminate your access to EXsessions, remove content, cancel bookings or take other reasonable action if we believe you have breached these Terms, your use of the platform creates risk, we are required to do so by law, or it is otherwise necessary to protect EXsessions, our users or the platform.

You may stop using EXsessions at any time, but these Terms will continue to apply to any existing bookings, payment obligations, accrued rights and obligations, confidentiality duties and any provisions that are intended to survive termination.

24. Changes to these Terms

We may update these Terms from time to time.

If we make material changes, we may notify users by posting the updated Terms on the platform, by email, through the account interface, or by other reasonable means.

By continuing to use EXsessions after the updated Terms take effect, you agree to the updated Terms.

25. Governing law

These Terms are governed by the laws of New South Wales, Australia.

You submit to the non-exclusive jurisdiction of the courts of New South Wales and courts entitled to hear appeals from those courts.

If you are a consumer and a law gives you the benefit of mandatory rights or remedies in another jurisdiction, nothing in this clause overrides those rights.

26. General

If any provision of these Terms is held to be invalid, illegal or unenforceable, that provision will be read down to the minimum extent necessary or severed, and the remaining provisions will continue in full force.

These Terms constitute the entire agreement between you and EXsessions in relation to your use of the platform, except for any additional document expressly incorporated by reference.

You may not assign your rights or obligations under these Terms without our prior written consent. We may assign or novate these Terms, including to a related body corporate of Wyuna Ventures Pty Ltd or to a dedicated EXsessions company established within our group, on reasonable notice and without your consent.

Contact: exsessions.com/support