Nadia Farrow

Demo ProviderVerified

Community & Membership Strategist · Farrow Collective

69

Sessions

4.8 ★

30 ratings

4

Offers

Experience summary

I help creators and founders design paid communities and memberships that actually retain. Nine years across community roles at two venture-backed startups and, before that, running a 12,000-member paid community of my own. I know the difference between a community that feels alive at month three and one that feels like a graveyard by month six — and most of it is design, not content. My work is on onboarding sequences, rituals, tiering, and the quiet operational boring stuff that determines whether people stay. I don't do community 'strategy' as a vibe — I do specific, testable mechanics.

Paid communities that actually retain

Onboarding, rituals, tiering, and the unglamorous mechanics of a membership that compounds.

Free 10-min community intro

Duration: 10 min

A short call to see if your community problem is the kind I can help with.

Honest read on fit

Free

30-minute Retention Diagnosis

Duration: 30 min

A quick look at your funnel, onboarding, and retention math to find the biggest leak.

Two or three targeted fixes

$130

60-minute Community Strategy Session

Duration: 60 min

A focused hour on your onboarding, tiering, or retention mechanics.

A clearer picture of what to change this month

$260

$234/ session

3-pack · $702 total

$780 if bought singly

Save 10%

90-minute Onboarding Redesign

Duration: 90 min

A 90-minute session rebuilding your first-30-day member journey from scratch.

A new onboarding sequence ready to ship

$390

Expertise & Credentials

Former Head of Community at two venture-backed SaaS companies.

Ran a 12,000-member paid community from 2019–2022.

Writes the Retention Notes newsletter on community operations.

Nadia rebuilt our onboarding and 90-day retention jumped from 41% to 68%. Changed everything.
She's the only community person I've met who cares about operational boring as much as vibes.